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Tubes Tour

TUBES Software Tour

Pneumatic Tube Products' state-of-the-art Microsoft Windows-based control program can control a virtually unlimited number of independent and/or interconnected zones. All system components may be controlled from the TUBES central computer using an intuitive graphical interface based on Microsoft's highly-robust Windows XP operating system


Real Time Display

TUBES displays all system components in real time, making control and maintenance easier. Dynamic routing ensures that carriers use the shortest available path to reach their intended destination, but can also automatically navigate around problems when possible.


Multiple Ways To Control

TUBES can control single-tube, twin-tube and hybrid single/twin systems, storage lane, linear and belt exchangers. It is the perfect choice for economically upgrading old relay or computer controlled systems, for expanding existing systems, or for new installations. In addition, TUBES can be extended to support custom hardware configurations for specialized applications.

Pneumatic Tubes Tour

Ready To Go

The following TUBES screen shows a carrier in a station ready for dispatch.

Pneumatic Tubes

In Transit

Here, we see the piping tree for Zone 1, with our carrier inbound. It has just reached diverter 38 and is on its way to diverter 39, which will be the turnaround point. TUBES displays the carrier's path in real time

Pneumatic Tubes

Arrived At Station

Now our carrier has arrived at station 14. We see that it is ready to be released into the station... notice that the slidegate is halfway open.

Pneumatic Tubes

Quick Alarm Notification

Mechanical equipment is always subject to failure, but TUBES includes an alarm tracking system to help minimize downtime.


TUBES offers suggested failure causes and repair procedures online, and its graphical display allows maintenance personnel to identify the location of problems more quickly.


Tube system alarms can even be automatically forwarded to building alarm systems, pagers, etc. Meanwhile, TUBES' sophisticated real-time routing feature tries to reroute carriers around problems to get to their intended destination, back to the sender, or to a reject station.

Pneumatic Tubes

If you connect the TUBES control computer to your facility's local area network (LAN), you can take advantage of several additional features that are a standard part of TUBES:

  • Web View - A web browser interface lets end-users view tube system status, track carrier deliveries, and view instruction manuals. Using a password, maintenance staff can view alarm details and initiate remote control.
  • Remote Control - Secure remote control of the tube system from other computers on your network lets maintenance staff investigate and clear alarms from more convenient workstations, rather than having travel to the tube system computer for each alarm.
  • Status Monitor - A small application can be run on selected Windows-based computers on your network to provide pop-up notification of Tube system problems. This application could be used at the maintenance dispatcher's desk, for example.
  • Text Paging - The tube system can send text pager notifications of system alarms, problem resolutions and other significant events.
  • Data Bridging - Physically-remote sections of the tube system can be connected to the tube system control computer via network-based bridging of the tube system's data cabling. This lets you leverage your network infrastructure to avoid excessively long serial data cable runs, as, for example, between buildings.


The screen-shot shows how a user can check the status of the tube system from any web browser at your facility. You can also see how text paging can instantly alert maintenance staff to problems

  • Dynamic routing of all carriers through the shortest available path
  • Real time graphical display
  • Inventory control through redistribution of empty carriers
  • Detailed daily/hourly schedules for station sign on/off times, priorities and empty carrier requirements
  • AC Power, building fire alarm and other event monitoring
  • Station functions: empty carrier send (redistribution), stat send, sign on/signoff, extra carrier locator, password-secured send, sent-transaction tracking, emergency system shutdown, forwarding, and maintenance control of system components.
  • National language capability
  • Remote station and alarm annunciators, pager integration
  • Automatic Floater detection
  • Automatic system purge cycle available anytime
  • Ability to run the tube system software from a virtual computer on a server in your IT department's clean server room
  • Built-in Web interface for users and/or maintenance staff.
  • Offsite access and remote control via modem, LAN or Internet
  • Database export of system events & maintenance scheduling
  • Multiple operator security levels
  • Complete audit trail of user and operator activity
  • Log printout of transactions, alarms, system events, reports & statistics
  • Up to 16 zones of up to 24 stations per zone
  • Ability to control multiple tube systems with one PC
  • Control of twin tube systems, single tube systems, or combinations of both
  • Visual tracking of carriers through system piping (including wye branches in twin tube systems)
  • Ability to extend with custom hardware and/or software features
  • Network interface for remote monitoring and text paging. Manage the tube system from any computer in your organization.
  • Syslog and SNMP capability so you can monitor the tube system with industry-standard infrastructure management tools.

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